6 Steps to Building a Human Layer of Availability Resilience
Cybersecurity and continuity investments often focus on infrastructure that you administer, such as backups, redundancy, and disaster recovery. But when Shopify, Stripe, your warehouse management system, or a shipping API goes down, those internal safeguards cannot stop orders from freezing, they cannot stop payments from failing, and they cannot prevent inventory from getting stuck. Employees who recognize vendor outages quickly, instinctively switch to backup workflows, and follow clear processes can turn a potential revenue stoppage into a slowdown that is more manageable. Why Your Team Is Essential to Availability Resilience Cyber risks no longer stop at data theft; many attacks and disruptions are designed to cripple operations and interrupt revenue. A payment processor outage, an e‑commerce platform incident, or a logistics vendor failure can cascade into stalled orders, idle labor,…









